PRIVACY POLICY
This Privacy Policy describes how FIGYM ACCESSORIES (“FIGYM,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit our website, use our services, make a purchase, communicate with us, or otherwise interact with our online store (collectively, the “Services”).
Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy, subject to rights available to you under applicable law.
1. Personal Information We Collect
The personal information we collect depends on how you interact with FIGYM and may include:
Contact information, such as your name, email address, telephone number, billing address and shipping address.
Order information, such as products purchased, order details, delivery information, returns, refunds and transaction history.
Payment information, such as payment method and transaction information. Payments may be processed by third-party payment providers, and we may not directly receive or store complete payment card details.
Account information, if customer accounts are available, such as your username, password or other information associated with your account.
Customer service information, including information you provide when contacting us regarding an order, product, return, complaint or other enquiry.
Device and usage information, such as your IP address, browser type, device information, network information and information about how you interact with our website.
Marketing information, including your marketing preferences and interactions with marketing communications where applicable.
2. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, subscribe to communications or otherwise provide information.
- Automatically through cookies, pixels and similar technologies when you use our website.
- From service providers that help us operate our store.
- From payment, fulfillment, shipping, analytics, advertising and marketing providers where applicable.
- From other third parties where permitted by law.
3. How We Use Your Personal Information
We may use personal information to:
- Process and fulfill purchases.
- Process payments.
- Arrange shipping and delivery.
- Provide order and tracking information.
- Manage returns, refunds and customer enquiries.
- Create and maintain customer accounts.
- Operate, maintain and improve our website.
- Personalize your shopping experience.
- Detect, investigate and prevent fraud, security incidents or other potentially unlawful activity.
- Communicate with you about your orders or our Services.
- Send marketing communications where permitted and according to your preferences.
- Measure and improve our marketing and advertising.
- Comply with applicable legal obligations.
- Protect our rights and the rights of our customers and other parties.
4. Shopify
Our online store is powered by Shopify.
Shopify may process personal information relating to your use of our store in order to provide its ecommerce services and other functionality to us.
Information you submit through the store may therefore be processed by Shopify and other providers involved in operating and supporting our ecommerce business.
You can learn more about Shopify's privacy practices through Shopify's Privacy Policy.
5. Cookies and Similar Technologies
We and our service providers may use cookies, pixels and similar technologies to operate and improve our website.
These technologies may be used to:
- Remember your preferences.
- Maintain shopping-cart functionality.
- Understand website usage and performance.
- Provide relevant website functionality.
- Measure marketing effectiveness.
- Support advertising and personalization where permitted.
Depending on your location, you may have the right to control or reject certain non-essential cookies through available cookie or privacy controls.
Blocking certain cookies may affect some website functionality.
6. Advertising and Analytics
We may use advertising, analytics and marketing services to understand how customers interact with FIGYM and to measure or improve our advertising.
Depending on the services enabled on our store, information about your interaction with FIGYM may be shared with advertising or analytics partners.
Under certain privacy laws, some advertising-related disclosures may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising.”
Where applicable, you may have the right to opt out of such activities.
7. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate FIGYM, including to:
- Shopify and ecommerce service providers.
- Payment processors.
- Shipping and delivery providers.
- Product suppliers and fulfillment partners where necessary to fulfill orders.
- Customer-support providers.
- Website hosting and technology providers.
- Analytics providers.
- Advertising and marketing partners.
- Professional advisers where necessary.
- Government agencies, regulators or law-enforcement authorities where legally required.
We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, restructuring or sale of all or part of our business, subject to applicable law.
We do not authorize service providers to use customer information for unrelated purposes except as permitted by applicable law and their applicable terms.
8. International Data Processing
Because FIGYM uses third-party technology, payment, fulfillment and other service providers, personal information may be processed in countries other than the country where you live.
Where required, appropriate safeguards may be used for international transfers of personal information.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, resolving disputes, preventing fraud and complying with legal obligations.
Retention periods may vary depending on the type of information and applicable legal requirements.
10. Security
We take reasonable administrative, technical and organizational measures designed to protect personal information.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Please use appropriate precautions when providing information online and protect your account credentials where applicable.
11. Children's Privacy
Our Services are not intended for children to independently provide personal information where parental or guardian consent is required by applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us using the details below.
12. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information.
These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request a copy or portability of certain information.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of certain targeted advertising, sales or sharing of personal information where applicable.
- Appeal certain decisions regarding a privacy request where applicable law provides that right.
These rights are not absolute and may be subject to exceptions under applicable law.
We may need to verify your identity before processing certain requests.
Where permitted by law, an authorized agent may submit certain requests on your behalf, subject to appropriate verification.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
13. Your Privacy Choices
As described in this Privacy Policy, we may collect personal information from your interactions with FIGYM and our website, including through cookies and similar technologies.
We may also share certain personal information with third parties, including advertising partners, to provide advertising that may be more relevant to your interests and for other purposes described in this Privacy Policy.
Under certain U.S. state privacy laws, these activities may be considered a “sale,” “sharing,” or “targeted advertising.”
Depending on where you live, you may have the right to opt out of these activities.
Where required by applicable law, if you visit our website with a recognized Global Privacy Control (GPC) opt-out preference signal enabled, we will process the signal as a request to opt out of applicable sales, sharing or targeted advertising for the browser and device used to send the signal.
14. Marketing Communications
If you subscribe to marketing emails or other promotional communications, you may unsubscribe using the unsubscribe option provided in those communications.
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages, such as order confirmations, shipping updates or important information relating to your purchase.
15. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements or Services.
When appropriate, the “Last updated” date at the top of this policy will be revised.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right or have a privacy-related concern, please contact:
FIGYM ACCESSORIES
Email: figymbusiness@gmail.com